National Aesthetic Spa Network (NASN)

Huddles + High Fives = A Synergistic Spa
Moderated by Denise R. Fuller

Attendees are invited to participate in this lively class led by three leaders in the spa industry. We are focusing on how to build, motivate and create a committed and cohesive spa family!

Kaffee Keldie describes how you can effectively start your day with group “huddles,” and explains why this practice is important for improving communication, boosting morale, increasing productivity and maximizing sales for the spa. This discussion focuses on how to create a culture of cooperation and daily synergy in the spa. Keldie's tips can be used to build a great and successful team at any salon or spa!
Mary Turner explains the steps to creating a dynamic monthly meeting with your spa team. She shares valuable key solutions, explaining step-by-step how to open up discussions without causing conflicts. Learn how to avoid negativity, and why “high fives” can establish loyalty within your team.

Denise R. Fuller is the editor-in-chief of Les Nouvelles Esthétiques & Spa. She is a certified beauty therapist in Australia and a licensed esthetician, nail tech and body wrapping instructor for the state of Florida. She has trained spa professionals around the world, owned a skin care distribution company and been recognized by Cambridge Who’s Who. Fuller founded the National Aesthetic Spa Network, and she is passionate about building relationships, developing partnerships, mentoring and networking to create a stronger industry.

Kaffee Keldie has been a practicing esthetician since 1982. She has owned and operated Kaffee's Garden Spa of West Palm Beach, FL for more than 12 years. Keldie is the director of the Florida chapter of the National Aesthetic Spa Network.

Mary Turner is the owner of Mary Turner Skin Care and Day Spa in New Castle, PA. Licensed since 1983, she has been a makeup artist for runway modeling, professional modeling shoots and television. Turner is the director of the Pennsylvania chapter of the National Aesthetic Spa Network.